An operator’s guide to achieving consistency across multiple locations

Customers expect a lot from your brand. Consistently delivering to their expectations every time in each of your restaurants is essential, but you can’t be everywhere at once.

Branding and The Customer Experience: Achieving Consistency Across Multiple Locations provides you with practical ways to:

  • Create, share, and use brand guidelines
  • Understand and unify brand aesthetics across locations
  • Document and delegate responsibilities around procedural/training processes
  • Manage food preparation and recipes
  • And more!

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