An operator’s guide to achieving consistency across multiple locations
Customers expect a lot from your brand. Consistently delivering to their expectations every time in each of your restaurants is essential, but you can’t be everywhere at once.
Branding and The Customer Experience: Achieving Consistency Across Multiple Locations provides you with practical ways to:
- Create, share, and use brand guidelines
- Understand and unify brand aesthetics across locations
- Document and delegate responsibilities around procedural/training processes
- Manage food preparation and recipes
- And more!
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