Careers — Redzone Administrator

RedZone Administrator

Green Bay, WI

The Redzone Administrator ensures optimal operation of AK Crust’s Redzone Digital Production System through technical management, user support, and system advocacy. This role maintains software/hardware functionality while promoting Redzone as a communication and collaboration platform across operations.

Essential Functions:

System Administration

• Manage user accounts (setup, password resets, electronic signatures, forum access)
• Deploy software updates across iPads and TVs at 4 Green Bay, WI locations
• Configure new products/items based on the information managers provide and the correct settings and characteristics
• Build and edit data sheets, items, characteristics, and other relevant information
• Set up new department/area/line that will utilize Redzone (Dry Mix, Safety, Shipping/Receiving, new line)
• Integrate new equipment (weight scales, calipers) with the system

Technical Support & Troubleshooting

• Resolve line sensor malfunctions, iPad charging issues, and TV problems
• Provide real-time assistance to users or respond promptly when research is needed
• Collaborate with Redzone support to address issues that require further support
• Work with SMEs and IT to help with troubleshooting and support

Training & User Engagement

• Train new users and promoted employees across all operational levels
• Tailor training to role-specific software functions
• Work closely with Redzone and Training specialists, Training Coordinator and SMEs to create and provide appropriate training

Auditing & Quality Assurance

• Conduct Huddle Check-ins
• Monitor past due activities and follow up with owners
• Verify checklist accuracy and downtime category effectiveness
• Inspect iPad functionality, cleanliness, and case condition
• Support and drive “One Best Way” to use Redzone

Strategic Development

• Identify new Redzone applications and opportunities
• Help create and maintain Redzone Reports
• Serve as liaison with Redzone representatives for updates and feedback.

Qualifications:

• Bilingual Spanish preferred
• Proficiency with iPad, Apple TV, and Microsoft Office
• Strong coaching and collaboration skills
• Data analysis capabilities and database table knowledge
• Ability to create and interpret graphs and charts

Knowledge, Skills, and Abilities:

• Understand Redzone software and manufacturing operations
• Troubleshoot technical issues with hardware and software
• Train employees at all levels on system use
• Analyze data and create reports
• Communicate technical information clearly to non-technical users
• Work independently and manage multiple priorities
• Learn new software features and updates quickly

Why AK Crust?

We’re a growing company committed to innovation, teamwork, and operational excellence. As a Redzone Administrator, you’ll be at the heart of our digital transformation—empowering teams, improving processes, and driving results.

Ready to join the team?
Apply today and help us build a smarter, more connected production environment.

Safety: Employees must comply with company Safe Practices. Slip-resistant footwear is required. the company provides a voucher for the purchase of safety shoes.

General: Employees will be expected to work to achieve company goals and to comply fully with all policies and procedures. Good attendance is required.

Zero Tolerance Drug Free, Alcohol Free Workplace.  Applicants must be drug-free and able to pass a pre-employment drug test upon conditional job offer.