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    Common Restaurant Complaints and Solutions that Win Customers

    8 Common Restaurant Complaints and Solutions That Win Customers

    March 24 2021
    By Dan Pecha



    Despite your best efforts, there’s no way to please everyone — and that leads to the occasional customer complaint. Interestingly, only 14% of customers lodge complaints face-to-face at restaurants.1 ...



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    December 16 2020

    The devastation of COVID-19 continues to ripple through industries, with restaurants being particularly hard hit. Heading into the final quarter of ...



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    July 8 2020

    The July 4th holiday looked and felt different this year. The coronavirus (COVID-19) kept celebrations subdued, social gatherings to a minimum, and ...



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    May 6 2020

    Grabbing a slice of piping hot convenience store pizza has satisfied Americans’ appetites for easy meals and snacks for years. However, the risks and ...



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    April 8 2020

    Projected to grow to more than $29 billion by 20241, the U.S. food delivery market already reflected U.S. customers’ appetite for convenience. That's ...



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    March 20 2019

    You know pizza. You know your business. And you know your customers. Or do you? Some powerful statistics from a recent survey show clear trends that ...



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    February 6 2019

    Americans spend nearly $10 billion on delivered-to-the-door pizza every year, putting operations without delivery capabilities at a serious ...



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    November 7 2018

    Office parties. House parties. Family get-togethers. Holiday gatherings are tailor-made for the convenience and crowd-pleasing deliciousness of ...



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    October 24 2018

    Your customers want fresh, flavorful pizza every time they purchase from your restaurant or shop. However, consistently meeting those expectations ...



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    October 11 2017

    Given that some of the top national pizza chains garner about 15% of their collective total annual revenue from digital platforms, mobile apps are a ...



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